With the release of its 2024 Focus Guide, the IRS continues its pursuit of streamlining and modernization goals. Published by the IRS’s Independent Office of Appeals, the guide outlines several service initiatives. These include offering more accessible paperless processes, promoting certainty earlier in the dispute resolution process and extending the option of video conferences to taxpayers who don’t live near an IRS Appeals office. Ultimately, the Office of Appeals wants to ensure it’s fully staffed with engaged, well-trained employees who are committed to meeting the needs of taxpayers. For more information: https://bit.ly/47VjD3c

