Recently, former IRS Commissioner Charles Rossotti (1997-2002) shared his opinions on the IRS’s new Strategic Operating Plan. He called the proposal for spending $80 billion allocated to the agency by the Inflation Reduction Act “outstanding.” But he cautioned that the IRS may not be spending enough on technology. Currently, the IRS intends to allocate $4.8 billion through 2032 to modernization. Rossotti commended the IRS’s customer service improvement plans but called compliance (enforcement) plans “vague.” He recommended that the agency slow down hiring new revenue agents until it works out how it can use such technologies as data analytics and machine learning to help recoup unpaid taxes.
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