The IRS desperately needs an IT upgrade. That, in a nutshell, was IRS Commissioner Charles Rettig’s recent message to a U.S. House subcommittee. As Rettig testified, the agency still uses some technology placed in service in the 1960s and 1970s. This means staffers can only slowly work their way through the IRS’s much-criticized backlog of tax returns and correspondence. Due to “stop-start” funding (more than 100 continuing resolutions since 2001), Rettig argued that the agency can’t make long-term technology infrastructure investments. Indeed, when the IRS received its omnibus budget on March 15, it had just six more months in the fiscal year to use or lose funds allocated to IT.
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